Security

Your money,
ring-fenced.

Every deposit is protected end to end. Here's exactly what keeps it — and your guests — safe.

Bank-grade encryption

Card details are tokenised and never touch our servers. Every connection is TLS 1.3 encrypted, PCI-DSS compliant.

Segregated funds

Deposits are held in a ring-fenced account, separate from operating funds. Your guest's money is always their money.

Automatic refunds

Refunds trigger on a timer, not a mood. If no claim is filed within 48h of checkout, the full amount returns automatically.

Human dispute support

If something breaks, a real person mediates with photo evidence from both sides. Fair, fast, and on your side.

99.8%
Refunded in full
$0
Lost to fraud
<48h
Average refund time